PRIVACY POLICY

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Who We Are

MX Equipment is a premier provider of IT infrastructure rentals, including desktops, laptops, servers, and professional headsets. Our website address is: https://mxequipment.in Headquarters: A-93, Wazirpur Industrial Area, Delhi – 110052.


Personal Data We Collect and Why We Collect It

1. Rental Inquiries & Contact Forms

When you fill out an enquiry form on our website to request a quote for IT equipment (Desktops, Laptops, or Headsets), we collect the personal information you provide, including:

  • Name

  • Phone Number

  • Email Address

  • Company Name

  • Rental Requirements

Purpose: This data is collected solely for the purpose of generating rental quotes, verifying business identity, and coordinating the delivery of equipment. We do not sell this data to third-party marketing lists.

2. Comments

If visitors leave comments on our blog or news sections, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3. Media

If you upload images to the website (e.g., for support tickets or testimonials), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

4. Cookies

To enhance your experience on mxequipment.in, we use cookies:

  • Forms & Comments: If you leave a comment or fill out a form on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.

  • Login Cookies: If you visit our login page (for client portals), we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

  • Session Cookies: When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks.

5. Embedded Content from Other Websites

Articles or product pages on this site may include embedded content (e.g., videos of our headsets, maps of our service areas, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who We Share Your Data With

We respect your privacy. We do not trade or sell your personal information.

  • Internal Use: Your data is used by our sales and logistics team to process your rental orders.

  • Logistics Partners: Limited data (Name, Address, Phone) may be shared with our delivery personnel to ensure your equipment reaches your office in Delhi/NCR.

  • Password Resets: If you request a password reset for a client account, your IP address will be included in the reset email for security purposes.


How Long We Retain Your Data

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically.

  • Rental Inquiries: Information submitted via contact forms is retained in our customer relationship database for administrative, legal, and invoicing purposes.

  • Registered Users: For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as rental agreements, invoices, and tax records).


Where Your Data Is Sent

Visitor comments and form submissions may be checked through an automated spam detection service to protect our site from malicious bot traffic.

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